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ServiceNow Administrator

ServiceNow Administrator

Regular price Dhs. 1,000.00 AED
Regular price Dhs. 2,000.00 AED Sale price Dhs. 1,000.00 AED
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“Responsible AI is not just about liability — it's about ensuring what you are building is enabling human flourishing.”

Course Description:

The ServiceNow Administrator course equips learners with the essential skills to effectively manage and maintain ServiceNow instances. Participants will gain a comprehensive understanding of ServiceNow's core functionalities, including configuration, customization, and administration. Through hands-on exercises and practical examples, students will learn how to navigate the ServiceNow platform, configure user interfaces, manage data, automate workflows, and troubleshoot common issues. This course is designed for individuals seeking to become proficient ServiceNow administrators and enhance their organization's productivity and efficiency.

Modules Covered:

Module 1: Introduction
Module 2: ServiceNow Overview
Module 3: List
Module 4: Table & Form Creation
Module 5: Data Dictionary
Module 6: User Administration and Data Security
Module 7: Update Set
Module 8: Import Set
Module 9: Workflow & Flow Designer
Module 10: Service Catalog
Module 11: SLA
Module 12: Notification

Training Outcome:

  • Understand the fundamental concepts of ServiceNow administration, including roles, permissions, and system configurations.

  • Gain proficiency in configuring ServiceNow user interfaces to align with organizational needs and user requirements.

  • Learn how to effectively manage and maintain data within ServiceNow instances, including data import/export and database management.

  • Acquire skills to automate business processes and workflows using ServiceNow's powerful automation tools, such as Flow Designer and Orchestration.

  • Develop troubleshooting techniques to identify and resolve common issues encountered within ServiceNow instances, ensuring smooth operation and user satisfaction.

    Certificate of Achivement

    Kudos to your dedication towards learning and improving your skills with a respected certificate recognized globally.

    Customer Reviews

    Based on 76 reviews
    Alawi al-Baddour
    Clear Learning Objectives

    The course outlined clear learning objectives, helping me track my progress and stay focused on mastering each concept.

    Waajida el-Hakim
    Self-Paced Flexibility

    Self-paced learning provided the flexibility I needed to balance my studies with other commitments, making it easier to achieve my learning objectives.

    Nasreen al-Jamal
    Resource Accessibility

    Access to additional resources and materials was readily available, enriching my learning experience and deepening my understanding of ServiceNow administration.

    Dhareef al-Sesay
    Real-World Relevance

    I appreciated how the course content was directly applicable to real-world scenarios, preparing me for practical challenges in ServiceNow administration.

    Izza al-Hanif
    Accessible Anytime

    Being able to access course materials anytime allowed me to study according to my own schedule, fitting learning into my busy lifestyle seamlessly.